Personally I have not many negative experiences with this system, because I avoid it, for example in the morning I should go to subway in E07 transantiago, but at the bus stop is impossible to climb it, because this is crowded and do not open their doors, so, my solution for me is that my mom let me go to the subway and then I use the subway system, which is straightforward in that place. The reason that I like this system is because is safety because people must not take their wallet to pay, they only use their BIP card and they can give their Bip card in their hands. And you should not worry of having coins but just having charged your BIP.
Another important point is that you should not pay if you use transantiago and subway within a period of 2 hours about, helping you to save and spend less.
It is also well established the bus stop because there are fewer traffic accidents and that the old system the buses could stop at any side without regard to the cars behind him.
The ancient system did not have much to transantiago variety of tours and information on these, whereas now there are several routes which available to the user with just getting into a website.
The new buses are much larger than the ancient system, having sectors and access for disable.
With regard to noise pollution that I can say is that most transantiago buses are less noisy than the previous ones which had loose windows and doors even in some cases had her flat broken.
Now I will focus on the positives of the system but referring to the subway.
What I can underline now is to improved security on platforms, since before there were so many guards, edge taking care to observe the yellow line to prevent accidents.
It is also good that the platforms and some subway wagons are a tv .and entertainment, news services (Specifically music videos) because in this way make your trip more enjoyable.
What is new in subway on the terraces of the bus stations there are fans that cool the environment with water-wind breeze.
Entering the debate, what I do not like the current transport? Mostly what I find most terrible is the long waiting between transantiago bus and other, which makes stops bus fill with people and at the end noone cannot climb when the bus arrives, there are two possible solutions:
Increase the number of buses or increase output frequency thereof. The other downside of the buses is that they do not have curtains, so that at certain times of day there is always one side of the bus where comes the sun, making the trip more uncomfortable, if it is summer.
The question of cost is also very controversial because it increasingly the price rises again, but this is due to irresponsibility of the people not paying and there is no way to recover the costs of implementing this transport. Therefore it would be best to "Inspectors" in ALL paths of travel, and collect fines on those who do not pay.
As the subway problem is that there are few cars in proportion to the number of people traveling, so that even in the busiest times are the platforms filled and there is no other user to be tightened that the more people in the cars. And the ventilation is bad, if there is air that is hot, personally I would implement air-conditioning system to give solution to this.
Finally, I believe that eventually everything regularized and we describe more pro than cons. But it is only possible if there is more support from the people.
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